Frequently Asked Questions

Absolutely! Send us a message detailing your needs, and we will provide you with a personalized quote. The premium package includes stationery (business card, letterhead, and envelope) or, if you prefer, you can substitute it for two social media templates (editable posts or stories in PSD, AI or Canva format).

A brand guideline is a key document that defines how your brand should be visually represented. It includes specifications for colors, fonts, logo versions and adaptations, favicon, patterns, and usage rules. We can provide samples if needed.

Of course! If you require additional revisions, you can purchase them as an extra service. A "revision" or a "new logo proposal" allows us to refine the initial ideas to finalize the design, which will be the sole final deliverable for which you will acquire usage rights.

Once you place your order, you will receive automated forms to fill out the necessary fields with the required information. After we receive these details, we start by designing the initial logo concepts. Once the logo is finalized, the remaining items are designed.

Absolutely! You will obtain commercial rights to the final design. However, some projects may require third-party elements (such as fonts, photos, or patterns). It is the client’s responsibility to acquire and safely store the licenses for these elements. While fonts cannot be trademarked, licenses for their legal use are available.

Yes, absolutely! Send us a message to discuss your specific needs and how we can assist you.

We are not typeface designers. We use licensed fonts for our projects. In some cases, we adapt typefaces to meet your specific needs, though this is not usually necessary.

The premium package includes three logo concepts for you to choose from. Once you make your selection, you will receive: a brand guideline (including favicon, alternative logo versions, colors, brand patterns, fonts, and basic rules), one business card template, one letterhead, and one envelope design. All files are delivered in editable formats and ready-to-print PDFs.

A revision consists of specific instructions to make minor changes to a provided proposal, such as adjusting a color or modifying the typography based on given references. Revisions build upon the initial proposal but include small edits to refine it.

A new proposal means discarding previous designs and creating an entirely new concept based on updated instructions and a renewed brief. Unlike a revision, this is not a minor adjustment but a completely different design.

A design concept is the foundational idea that shapes the look and feel of your project, including unique fonts, colors, typography, photo treatments, and overall style. We have different packages with varying quantities of design concepts, meaning you’ll receive completely different design options to explore. This gives you the flexibility to choose the one that best represents your brand.

Depending on your location and payment method (such as credit card, Stripe, or Wise), a small additional processing fee may apply—typically around 3–5%. This helps cover platform fees and currency conversion charges. We always aim to use the most efficient and cost-effective method for both sides. If you have any questions about the final total, feel free to ask!